FAQ

  1. What is a standard size bracelet? A standard size bracelet is designed to fit a size range from 6in - 7in wrist.
  2. What is an extended size bracelet? An extended size bracelet is designed to fit a size range from 7.25in -8.5in wrist.
  3. I want to make my pendant a necklace, what should I do? Add a chain to your cart and I will add the pendant to the chain. If you have multiple pendants/ chains, I will add the pendant to the chain it looks nice with and you can change it up how you see fit, if needed.
  4. Will I be able to do a return or exchange? No, all sales are final. If you do have an issue with a product that you have purchased, please complete the Contact form and we will respond within 1-2 business days with possible options based on our policy.
  5. Where will I receive my response? We will email you with our response using the email provided in the form.
  6. How long do I have to wait for a response after I've completed the Contact form? 1-2 business days is our standard time frame for any completed forms.
  7. I never receive my package, what should I do? Fill out a Contact form and we will respond within 1-2 business days with possible options based on policy.
  8. How long does it take for my order to ship? Our processing time is 2-3 business days. After processing, your order will be shipped out the following business day.